The Vesta Culture starts with a simple yet powerful mission statement supported by our vision, principles, and values. Our goal is to develop and enhance great teams that in turn create great experiences and deliver great results for our investors.
Vesta Vision: To have every person associated with Vesta benefit from its relationship and have respect for its connection.
Great Teams • Great Experiences • Great Results
Purpose, Guiding Principles & Vesta Values
Vesta's Purpose is two-fold; first, to create maximum value/investment returns for every hotel property in which we are involved. And second, a desire to have our team members of today have an opportunity to become the hospitality leaders of tomorrow. Our Guiding Principles help support our core purpose:
- Provide guests with exceptional experiences by being capable, enthusiastic and engaged
- Create clear, realistic expectations
- Provide the tools needed for success
- Provide clear, concise and open communication
- Create an atmosphere in which associates feel empowered, add value to our company, and make a difference
- Build trusting business relationships utilizing knowledge and expertise that provide reliable results
Vesta Hospitality is driven by a set of values that are the foundation for providing genuine hospitality to our guests. Each of our associates pledges to uphold these values every day:
- I believe that serving others is the heart of hospitality and is the reason I am here.
- I take pride in my performance.
- I will anticipate and be responsive to our guests' wishes and needs.
- I am empowered to ensure each guest is completely satisfied.
- I create a work environment of teamwork and respect.
- I strive for diplomacy but never at the expense of honesty.
- I am responsible for the revenue success of my hotel.
- I am proud of my professional appearance, language and behavior.
- I balance my physical, emotional and professional life.
- I am responsible for the safety and security of others.